Point & Click Web-Based Reporting
SideKick360 is a web-based reporting platform that provides on-demand reporting and operations tools for shop management systems.
SideKick360 is easy to set up and provides real-time sales updates and performance tracking to any internet-connected device.
The SideKick360 Suite includes five core applications to help identify and generate more selling opportunities for service advisors.
Maintenance Hunter
Service Scope
Missed Opportunity
Invoice Detail
Data Health
Maintenance Quotes in Seconds
Most shop management systems only provide vehicle manufacturers’ maintenance schedules and can’t provide maintenance recommendations based on service history. This requires service writers to manually click through invoice details for a maintenance quote.
Maintenance Hunter finds services performed within invoices to allow service writers to accurately quote maintenance services in seconds using shop-defined service schedules.
Point Click Service History
Most shop management systems organize vehicle history by the customer, invoice and date; making it difficult to view what services were performed and when.
Service Scope displays service history by services performed, eliminating the need to click through invoice details.
Review Repair Order Details
Services writers get busy and sometimes parts or labor charges don’t make it to the repair order, or get placed on the wrong repair order.
Invoice Detail analyzes invoice details and compares services sold to parts and labor that are listed on the final invoice. Invoice Detail highlights any services that are missing parts or labor.
Review What Was Missed
A critical component to improving maintenance service sales is to review selling opportunities found by the Maintenance Hunter.
Missed Opportunity reporting reviews each vehicle that has visited the shop, providing a detailed report on what the Maintenance Hunter recommended and what was actually sold.
Better Data, Better Quotes
The average shop’s database is over fifteen years old and has thousands of outdated, duplicate or incomplete vehicle records.
Data Health monitors your shop database records daily and makes it easy to identify and correct missing VIN numbers, mileage and customer information.